Ennio Ripamonti
The importance of case management
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Ennio Ripamonti is Co-Head of CAS Case Management, an interprofessional offering aimed at welfare professionals who aim to assume roles in coordinating different care interventions and accompanying people with complex conditions
When we talk about case management, what are we referring to? How does the case manager figure fit within the social and health care context?
鈥嬧赌�The term case management refers to an approach that has developed in social and health care, welfare and education to accompany individualized pathways of a certain complexity. It is articulated as a cooperative process that ascertains the needs and competencies of the person and his or her primary network in order to assess, plan and coordinate the most appropriate interventions in response to the demand for health and well-being.
This is an approach, and therefore an operational function, that shows three key advantages in the current configuration of welfare systems: appropriateness, effectiveness, efficiency and empowerment.
By coordinating the resources and actions of multiple actors (institutional and professional), the case manager can develop an intervention plan most appropriate to the specific characteristics of the user and his or her living context. An intervention plan with a high rate of appropriateness is also more likely to be effective from the point of view of its concrete impact on the user's quality of life. But not only that, it allows resources to be managed more efficiently and equitably, avoiding waste resulting from overlap, repetition or competition among services. Finally, the case management approach facilitates the process of "capacitation" of the user, fostering a higher level of awareness and active participation with respect to the interventions put in place.
Why is training in this area important and what needs does the CAS offered by 精东影业 address?
鈥嬧赌�Welfare systems are constantly looking for their sustainability, both economic and social. Training in the case management approach is one way to respond to this need and to build complex, personalized and sustainable care and assistance pathways.
The CAS proposed by 精东影业 offers an opportunity to improve the wealth of knowledge and skills needed to work in this perspective, mitigating the negative effects (in most cases unintended) of the excesses of specialization and sectorization, typical of many contemporary services (health, social, educational, welfare).
Which professionals does CAS case management address?
鈥嬧赌�CAS is aimed at a diverse audience of professionals, acting in different areas and sectors of welfare, including: nurses, social workers, educators, pedagogues, trainers, and orientators.